MudHole Custtomer Service

I recently bought a rod that had special guides on it. It was missing the tip though and a temp was put on. I ordered the correct tip from MudHole (not knowing what I was doing) The tip came and it turned out to be too small. I called Mud Hole and spoke to Scott Gimbert of their customer service dept. He went out of his way to get the correct tip to me.



I had to call a few time because of my confusing emails to them and everytime I spoke to someone from CS they were very helpful and made you feel as if they wanted your business unlike other companies that act like you're bothering them if you call about something.



This is a great place to shop with knowledgeable staff and nice people to deal with.

GOOD DEAL ANDY, WILL KEEP EM IN MIND! THATS WAHT I HATE BOUT NOW A DAYS, THE PEOPLE NEVER ACT LIKE THEY WANT YOUR BUISNESS AND W/ 2DAY ECONOMY SHOULD BE KISSING OUR ASS'S FOR BUISNESS!

Roc, even though he never mentioned it scott is the majority owner of mh, Erin at CS is his wife. A large company with the owner and his wife still picking up the phones and taking care of their customers--unheard of these days.