Good news from VanStaal
4 posters
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Good news from VanStaal
I picked up a used vs100 the other day and had heard that if the serial number was under 7000 that it would still be covered by the lifetime warranty as long as it was sent in every year for service. I sent an email to Van Staal telling them that I had just gotten the reel Seroial number 17xx and wasn't able to check with the past owner to saee if it was sent in yearly and if there was any way to tell through their records if it was. This is the answer that I got back from them.
Really not sure what this lifetime warranty covers after reading this though.
This reel does fall into the lifetime service warranty if serviced every year. However the warranty doesn't transfer over to you. The first time the reel would be serviced by you, you would have to pay for the service, shipping, and any and all parts needed. That would then put the warranty under you. After that point as long as you send the reel into us every 12 months for servicing, you would only be charged the service fee, shipping, and wear items, which are line roller, handle bushings, and drag washers. All other parts would be covered from that point on.
Thank you,
Van Staal Service
6109 E. Apache
Tulsa, OK 74115
Really not sure what this lifetime warranty covers after reading this though.
This reel does fall into the lifetime service warranty if serviced every year. However the warranty doesn't transfer over to you. The first time the reel would be serviced by you, you would have to pay for the service, shipping, and any and all parts needed. That would then put the warranty under you. After that point as long as you send the reel into us every 12 months for servicing, you would only be charged the service fee, shipping, and wear items, which are line roller, handle bushings, and drag washers. All other parts would be covered from that point on.
Thank you,
Van Staal Service
6109 E. Apache
Tulsa, OK 74115
Re: Good news from VanStaal
AWESOME ANDY! MY BUDDY HAS A FEW VANSTALS AND HE LOVES THEM!
rocstar21- Number of posts : 2971
Re: Good news from VanStaal
not sure if i should be happy for ya or what but after reading whats conceder as wear and tear whats left??????????
sounds like a crappy warranty sounds to me like your just paying to srevice it anyway or am i reading it wrong???
sounds like a crappy warranty sounds to me like your just paying to srevice it anyway or am i reading it wrong???
Re: Good news from VanStaal
That was the way I read it too Smitty I just wanted to see if I was missing something.
Re: Good news from VanStaal
I still find it hard to believe that these reels cost so much and then still need "service" every year. I could see some parts needing replacements now and again and a good cleaning a couple times a year.
And yes, I do own a VS. I purchased the service kit for it and try to keep it up myself.
And yes, I do own a VS. I purchased the service kit for it and try to keep it up myself.
Gremlin- S.B.O DONATING MEMBER
- Number of posts : 452
Re: Good news from VanStaal
Andy not to go off topic but i would love to see a bigger pic of that avatar of yours with all the reels looks like a nice collection you got going...
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